State Farm® Insurance Agent Chad Richards

"I have been a Chad Richatds client for years. I stopped coverage after I sold my car, and his office was the first one, I called after buying my new car. They remembered me! That is what you want in an insurance company! I walked into the office to get my new policy and the person who greeted me, said Welcome back Dawn! That is customer service at its best!"

"Very knowledgeable and honest!! And wonderfulllll with following up!!!! ASK FOR NATE!!!!!"

"Kerry was so helpful and kind! She helped me with all of my questions above and beyond! By the end of our call she solved every concern and helped save me quite a bit on my policy! Thanks Kerry"

"I have been a client for years and always receive awesome customer service. Cyndi was recently extremely helpful and went above and beyond for me. I highly recommend Chad Richards State Farm."

"Great service!!"

"Ana and Kristi were great to work with! They got made a policy change quickly when I left things to the last minute, and communicated well through the process."

"I have been with this office for many years. I have never had any problems whatsoever. I work with Cyndi Faison, AAPA, who is wonderful with assisting me with my monthly payments. She consistently responds expeditiously with my receipt and is always a pleasure. I highly recommend this office for your insurance needs."

"While I've never met Chad, Kerry was extremely helpful. After a disastrous call to the 24 hour corporate line and a 1st follow up with the office yesterday I somewhat dreaded calling today, but Kerry provided World Champion level help. Never had to repeat a question and she knows the answer! Kerry is a superstar!!"

"Jeffry was very helpful and professional throughout the whole process. He explained everything clearly and made getting my policy easy and stress-free. I really appreciate the great customer service!"

"Patty is very supportive in understanding how to make Medicare decisions"

"They are extremely helpful and always respond quickly to resolve any issues I may have. I especially appreciate Cyndi for everything she has done for me."

"Kristi gave me great help this morning with something that didn't even involve my insurance policy!"

"The world’s best ever customer service from Kerri!!! Very knowledgeable and resourceful. Took lots of time to answer all my questions by phone and in person on numerous occasions. Love Kerri!!!!"

"Chad Richard’s and Kristi Koller are amazing!!! They provide great service and communication. Such a blessed working relationship with them, and I’m sure the entire staff is great as well! Thank you all well done👍🏾😎"

"Shopping for more affordable home insurance can be an unpleasant hassle, with hours spent on the telephone with automated menus and robotic voices. This is only one reason I was grateful for Ana Benavides, a State Farm agent in Raleigh, N.C., with the Chad Richards Agency. Ms. Benavides was exceptionally friendly and helpful, and she demonstrated a genuine interest in a prospective client's needs. She made the process so much easier. Working with her was a pleasure."

"Buying insurance is never a fun thing to do but our experience with Brian Blum an agent at this agency actually turned out to be a lot of fun. He is very knowledgeable and answered all our questions and concerns. We felt no pressure at all. We were down to two choices for our insurance but because of Brian we chose this agency."

"I had an amazing experience with Jeffry, he made conversation and also explained everything so well. Thank you so much for all you did for me today."

"Nate Brady was excellent to deal with! He provided excellent knowledge, follow up, education with a tremendous phone demeanor! Thank you Nate for your service!"

"All around great experience. Very nice and helpful folks and of course Patty is truly exceptional. No matter your insurance or financial needs Chad Richards is as good as it gets. I highly recommend."

"Chad Richard's State Farm is the best and the whole group treat you like you are part of the family!!! Glad to be a part of their group. I pray this will be a prosperous year for you all. Stay blessed!!!"

"We have had policies in place with State Farm since moving to North Carolina. The staff is always friendly and knowledgeable when I have a question. Patty is a true gem! She is always willing to review our policies and take the time to answer any questions or concerns I may have. I genuinely appreciate her so much! Thanks Patty!"

"Kerry was AMAZING 🤩 and wicked fast getting me all taken care of when my windshield broke! Love this agency!"

"Nate Brady is the best! Insurance has always been a confusing process for me but he made everything super easy to digest when setting up my home and auto polices."

"Chad and staff personal and professional. My investments and insurances are with State Farm"

"I was in "good hands" for 30+ years. I slipped through their fingers. I walked into the Chad Richards agency in Flowers and have been delighted since. Cyndi A. has been rising to the occasion for all that has been asked of her. I am pleased beyond measure. If you make a switch to this agency, and have an experience like I have, (automotive, home, personal, business, umbrella, etc.) you will not regret it. I treasure having a responsive point of contact who views my needs as their own and takes the time to help me understand what is needed."