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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hal Warmbrod

February 5, 2026

5  out of  5
rating by Hal Warmbrod
"All around great experience. Very nice and helpful folks and of course Patty is truly exceptional. No matter your insurance or financial needs Chad Richards is as good as it gets. I highly recommend."
We responded:
"Thank you, Hal, for sharing your experience with us. We're glad to hear that Patty and the team were able to assist you with your insurance and financial needs. Your recommendation means a lot to us. "
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DeNata Johnson

February 4, 2026

5  out of  5
rating by DeNata Johnson
"Chad Richard's State Farm is the best and the whole group treat you like you are part of the family!!! Glad to be a part of their group. I pray this will be a prosperous year for you all. Stay blessed!!!"
We responded:
"Thank you, DeNata, for your heartfelt review! We're grateful to have you as part of our State Farm family and appreciate your kind words. Wishing you a prosperous year as well. "
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Jill I

January 27, 2026

5  out of  5
rating by Jill I
"We have had policies in place with State Farm since moving to North Carolina. The staff is always friendly and knowledgeable when I have a question. Patty is a true gem! She is always willing to review our policies and take the time to answer any questions or concerns I may have. I genuinely appreciate her so much! Thanks Patty!"
We responded:
"Thank you, Jill, for sharing your experience with us. It's great to hear that Patty has been so helpful and attentive to your needs. We appreciate your trust in us since moving to North Carolina. "
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Nicole Lemieux

January 21, 2026

5  out of  5
rating by Nicole Lemieux
"Kerry was AMAZING 🤩 and wicked fast getting me all taken care of when my windshield broke! Love this agency!"
We responded:
"Thank you, Nicole! We're glad to hear Kerry was able to assist you quickly with your windshield issue. We appreciate your support and love for our agency. "
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Sofia Martinez

January 20, 2026

5  out of  5
rating by Sofia Martinez
"Nate Brady is the best! Insurance has always been a confusing process for me but he made everything super easy to digest when setting up my home and auto polices."
We responded:
"Thank you, Sofia, for your kind words about Nate! We're glad he could simplify the insurance process for you and help with your home and auto policies. Your feedback means a lot to us. "
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Cheryl Walker

January 14, 2026

5  out of  5
rating by Cheryl Walker
"Chad and staff personal and professional. My investments and insurances are with State Farm"
We responded:
"Thank you, Cheryl, for your feedback. We're glad to hear that you find our team both personal and professional. Your trust in us for your investments and insurance means a lot. "
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Alex Von Hoene

January 7, 2026

5  out of  5
rating by Alex Von Hoene
"I was in "good hands" for 30+ years. I slipped through their fingers. I walked into the Chad Richards agency in Flowers and have been delighted since. Cyndi A. has been rising to the occasion for all that has been asked of her. I am pleased beyond measure. If you make a switch to this agency, and have an experience like I have, (automotive, home, personal, business, umbrella, etc.) you will not regret it. I treasure having a responsive point of contact who views my needs as their own and takes the time to help me understand what is needed."
We responded:
"Thank you, Alex, for sharing your experience with us. It's great to hear that Cyndi has been able to meet your needs and provide the support you were looking for. We're grateful to have you with us and are here to assist with any of your insurance needs. "
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Reginald Davis

December 31, 2025

5  out of  5
rating by Reginald Davis
"I had opportunity to switch insurance and I called them spread of a moment while I was in the dealership they jump right on it and gave me a good price Thank you State farm insurance."
We responded:
"Thank you, Reginald, for sharing your experience! We're glad we could assist you promptly at the dealership and offer you a competitive rate. If you need anything else, feel free to reach out. "
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Dianira Tejada

December 12, 2025

5  out of  5
rating by Dianira Tejada
"I received great customer service with Ana. Same day I called got an awesome quote and went through with it! Any questions I had she had all the answers :D"
We responded:
"Thank you, Dianira, for sharing your experience! We're glad Ana could assist you with a quick quote and answer all your questions. Your feedback is greatly appreciated. "
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Joel Wharton

December 1, 2025

5  out of  5
rating by Joel Wharton
"Jeffrey helped me make a seamless auto insurance transition from Ohio to North Carolina. I appreciated his personal interaction with me as he explained the process. He also gave me a few pro tips before I venture into the realm of the BMV here in NC! Thanks Jeffrey!"
We responded:
"Thank you, Joel, for sharing your experience with us. It's great to hear that Jeffrey was able to assist you with your auto insurance transition and provide valuable tips for the BMV in North Carolina. We appreciate your feedback and look forward to serving you in the future."
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Iain O'Brien

November 24, 2025

5  out of  5
rating by Iain O'Brien
"Super easy process and got a great deal on renter's insurance! Ana was wonderful to work with and answered all my questions!"
We responded:
"Thank you, Iain, for your feedback! It's great to hear that Ana was able to assist you effectively and that you found the process easy. We appreciate your support and look forward to serving you again."
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Heather Dingee

November 19, 2025

5  out of  5
rating by Heather Dingee
"The Clayton office is where its at!! Excellent service 👏 Kerry gets it done ✔️ She goes above and beyond and whenever I need something she is on it!"
We responded:
"Thank you for your kind words, Heather! We're glad Kerry was able to assist you."
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Z Hanshaw

November 19, 2025

5  out of  5
rating by Z Hanshaw
"The team here takes me back to growing up and going into the local State Farm office with my Dad. While in a major city, the team still gives that small town feel with their personal service."
We responded:
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again. "
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steven s

November 16, 2025

5  out of  5
rating by steven s
"Great folks really nice to deal with I’d recommend them thank you Steven S"
We responded:
"Thank you, Steven, for your kind words and recommendation. We're glad to hear you had a positive experience with our team. If you need anything else, feel free to reach out."
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Aimee Dudley

November 13, 2025

5  out of  5
rating by Aimee Dudley
"Kerry is a gem to interact with! Fun, helpful and professional. We’ve been a client for years - placing personal and commercial lines with Chad and his staff. Always a pleasure!"
We responded:
"Thank you, Aimee, for your kind words about Kerry and our team. We're grateful for your continued trust in us for both your personal and commercial insurance needs. It's always a pleasure to serve you! "
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Jason Hubert

November 11, 2025

5  out of  5
rating by Jason Hubert
"Customer service is always top notch. What the app lacks, the reps make up for."
We responded:
"We couldn't ask for better feedback! Thank you for choosing us, and we're delighted we were able to provide the smooth, seamless experience you deserve."
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Kristina Fowler

September 16, 2025

5  out of  5
rating by Kristina Fowler
"I can't recommend State Farm and State Farm agent Destiny highly enough. She is very professional and personable. She helped me switch my homeowners insurance to my new home and made this transition very smooth and easy. Thank you for helping me with my transition! I have my primary residence and my rental property and my auto insurance with State Farm."
We responded:
"Thank you, Kristina, for your kind words and for trusting us with your insurance needs. It's great to hear that Destiny was able to make your transition smooth and easy. We're here to help with anything you need in the future."
Profile photo of Nick Lovett

Nick Lovett

September 6, 2025

5  out of  5
rating by Nick Lovett
"Kerry Smith is absolutely amazing! Very understanding and very helpful. I highly recommend her. She is a life saver!"
We responded:
"Thank you, Nick, for your kind words about Kerry. We're glad to hear she was able to assist you so effectively. Your recommendation means a lot to us. Best regards!"
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Rob Clark

September 5, 2025

5  out of  5
rating by Rob Clark
"Nate made getting a new policy easier than I thought humanly possible"
We responded:
"Thank you, Rob, for your feedback! It's great to hear that Nate was able to make the process smooth for you. We appreciate your support and look forward to assisting you in the future."
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Leah Spear

September 3, 2025

5  out of  5
rating by Leah Spear
"Kerry was wonderful to work with. She listened to my concerns and found ways to help."
We responded:
"Thank you, Leah, for your kind words about Kerry. We're glad to hear she was able to address your concerns effectively. Your feedback is greatly appreciated."
Profile photo of juan pedro Wulff

juan pedro Wulff

August 15, 2025

5  out of  5
rating by juan pedro Wulff
"Quick response, very kind, great service!"
We responded:
"Thank you, Juan Pedro, for your feedback! We're glad to hear that you found our service quick and great. If you need anything else, feel free to reach out."
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Evan Carroll

July 29, 2025

5  out of  5
rating by Evan Carroll
"Jeffry answered all of my questions in detail and was very helpful to suit my individual needs. I very much appreciated his service, and I am happy with the cost of my annual rental's insurance."
We responded:
"Thank you, Evan, for your feedback. It's great to hear that Jeffry was able to assist you effectively and that you're satisfied with your rental insurance. We appreciate your support and look forward to continuing to serve your insurance needs."
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jess b

July 24, 2025

5  out of  5
rating by jess b
"I highly recommend working with Jeffry. Super helpful and makes everything easy!"
We responded:
"Thanks so much for the recommendation, Jess! We're glad to hear that Jeffry was helpful and made the process easy for you. If you need anything else, feel free to reach out."
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Cameron Wood

July 23, 2025

5  out of  5
rating by Cameron Wood
"Best agency in NC!"
We responded:
"Thank you, Cameron! We're glad to hear you think so highly of our agency. If you ever need assistance, feel free to reach out. "
Profile photo of Joe Jump

Joe Jump

July 17, 2025

5  out of  5
rating by Joe Jump
"Cyndi did a fantastic job helping me update our homeowner's policy. Easy and painless. She also made good recommendations and we saved some money in the end!"
We responded:
"Joe - We really appreciate such a fantastic review. I will be sure to pass along your feedback to Dania and Ana. Thank you for trusting us with all of your insurance needs."