State Farm® Insurance Agent Chad Richards

"The State Farm Agent, Cyndi Faison, responded back and answered all my questions quickly. She was very knowledgeable and helpful. Thanks!"

"have been using this agency for years always fast and reliable answers to any of my questions. Office staff is amazing!!!"

"Mr. Richards office has been a pleasure to work with. The team’s level of customer service is phenomenal. They are always very responsive and helpful. They are saving us a lot of money with the different policies we have. They also, were very resourceful with the different products. We look forward to our continuous relationship with them."

"Cyndi was extraordinary helpful and patient. I would recommend Cyndi (and the rest of Chad’s team) without hesitation."

"The staff at State Farm are awesome. Thank you Jon, Cyndi and Chad for all you do. They work hard to help you with your insurance needs and they do it way smile. I’m glad to have them as my home and auto insurance company!"

"Thank you so much Ana, for your patience, dedication, kindness, personality and just doing a professional job with my Home and Auto Insurance switch to State Farm. You are awesome and thank you Chad for taking the time to say hello, happy to be in the State Farm Family….when is the cookout! 😃"

"Just moved to NC and had to update my auto policy. Ana was very helpful at explaining things. Overall very happy with the service."

"Great professionalism from the moment he picked up the phone to the end of the call. My wife and I are please beyond measure with the service we received from this agency."

"Great customer service, always takes care of me. Thank you so much! The whole staff is great. Lee specifically was very helpful on the phone with my claim."

"The representatives were all very easy to work with. Kerry Smith was always quick to answer and deal with my questions!"

"Called to file a claim on my windshield and spoke with Lee and I have to say he made it easy and helped so much to set everything up for me to have my windshield replaced!!! Chad Richard's office in raleigh and Clayton have the best agents in North Carolina!!! A++++++××"

"We have had our insurance coverage at this location for 15+ years. We are pleased with the personalized service and the agents’ willingness to explain any questions/concerns we’ve had regarding our insurance policies."

"I highly recommend State Farm Agent Chad Richards and his team. I have nothing but amazing things to say about them."

"Great customer service and helped me get my insurance set up quickly. A++"

"I've had the pleasure of working with this group since my move to NC in 2018. Chad and his staff have always provided prompt and courteous service. Communication has been easy whether going through the website, email or direct phone calls. My interactions have always been handled in a professional, accurate and friendly manner."

"I cannot recommend Chad Richards State Farm office highly enough. I've been with them for many years, and always receive the best customer service whenever I call. The whole staff is helpful, professional, and timely."

"I have been with Chad Richards for a while and they are wonderful people to deal with. Cyndi, there in the office is absolutely great to work with. She knows her stuff and fixes issues fast."

"Cyndi and Chad extremely helpful anytime I need them for information or have questions!"

"I am so thankful for the representatives in this office and their patience with their clients. I had a situation in which I was in communication with them often and each time I spoke with them, I was treated with immense kindness, respect, and great vibes to say the least. Shout out to Kerry for her understanding and amazing energy. Would recommend them over and over again."

"I had the most satisfying experience with Chad's office and his staff members. Ana and Angela have been especially helpful with all the questions and issues I had with moving from out-of-state. I highly recommend this office!"

"Cyndi was the Best! I just got a new car and realized that the monthly payment for my new car would be a lot of added expense to my policy. I sent her a quote from a different company and she explained to me the differences in the policies. She also thought of some creative ways to help me save on my monthly payment that would still give me much better coverage than the other company!"

"7 years with this guy and not once have I ever spoken with him. Constant turnover in this office and doesn’t look after your needs. Tried to give the benefit but enough is enough. Tired of funding this guys lifestyle. Looking for a new agent that will look after my needs not his. 😞"

"Working with Dania was great! She answered multiple questions about different issues I needed to address and she has a wonderful disposition! Then she forwarded me over to Terry (sp?) Who helped me with a specific area regarding insurance needs. At the end, I was seriously transferred back to Dania to clarify something I had talked to her about. Great interaction to start out my Monday morning."